FAQs

Registration

What’s the easiest way to register for the conference?

The easiest way to register for the conference is to do it online. Alternatively, you can contact us by phone to register. Our phone number is +1.707.566.8990.

Register Now Online

When should I register?

Register as soon as you can! Be sure to check for registration discounts because there are several—including Organizational and Group discounts—for which you may qualify.

When is the last day I can register?

Registration is open until either:

  1. The conference sells out.
  2. Online registration closes, Friday, November 4. You can register in-person at the event if room permits.

Where do I pick up my badge?

You can pick up your badge at the Registration Desk any time during Registration Desk hours.

Something has come up and I need to cancel. How do I go about doing this?

All requests to cancel or transfer attendee registrations must be submitted in writing and can be emailed to service@LearningGuild.com or faxed to +1.707.566.8963. Substitutions can be made at any time up to November 4, 2022. Please call +1.707.566.8990 to arrange a substitution.

Conference Tickets:

For full conference cancellations received prior to the close of business on October 14, 2022:

  • A $150.00 handling/processing fee will be assessed, and the balance of your registration fee will be refunded. Refunds will be processed within 30 days of us receiving your request.

For full conference cancellations received October 15, 2022, through November 4, 2022:

  • No refunds will be issued.
  • Substitutions may be made to another person at any time.
  • Substitutions may be made to another show to be used within one year.

Note: Registration cannot be transferred to another Learning Guild conference more than once

For full conference cancellations received after November 4, 2022:

  • No refunds or substitutions will be issued.

Pre-conference Activities:

For workshop and co-located event cancellations received prior to the close of business on October 14, 2022.

  • A $50.00 handling/processing fee will be assessed, and the balance of your registration fee will be refunded.

For workshop and co-located event cancellations received October 15, 2022, through November 4, 2022:

  • No refunds will be issued.
  • Substitutions may be made to another person at any time.
  • Substitutions may be made to another show to be used within one year.

Note: Registration cannot be transferred to another Learning Guild conference more than once

For workshop and co-located event cancellations received after November 4, 2022:

  • No refunds or substitutions will be issued.

Do I have to sign up for the sessions?

No. Registered participants of Learning 2022 can attend any session listed in the conference schedule on a first come, first serve basis, based on room size. (Note: This does not include optional pre-conference activities, for which a separate fee is required.)

Do I have to pay now, or can I be invoiced?

You can be invoiced for your registration. Simply select the “Invoice Me” payment option, and enter your PO#. (If you don’t have a PO#, type in your name in the PO field.) Once you submit your registration, we will email you an invoice. Please note that payment must be received prior to discount deadlines for the discount to remain in effect. Please call us at +1.707.566.8990 with any questions.

Can I sign up for a Pre-Conference Workshop later if I decide to take one?

Absolutely, you can register for any pre-conference activities after your initial conference registration!

Pre-conference activities often sell out, so you’ll want to register as early as you can.

Call our offices at +1.707.566.8990 or email us at service@LearningGuild.com to add these activities to your conference registration.

Can I walk in and sign up for the conference?

Walk-ins are accepted as long as the conference is not sold out. Materials for walk-in registrations are based on availability at the time of registration.

Discounts

What discounts are available?

There are several types of registration discounts available, many of which can be combined to increase your savings!

  • Membership Discounts:
  • Early Discounts: Depending on when you register, you may qualify for the Best Possible Rate, Super Early, or Early discount.
  • Organizational Discounts: Those who work for the government, accredited academic institutions, or nonprofit organizations receive $250 off their registration.
  • Group Discount: If your organization sends three or more people to a conference, you’ll get an additional 10% off.
  • Student Discount: Current full-time students of accredited academic institutions are eligible for a registration rate of $595.

Do we have to pay by a certain date to receive the discounts?

To receive the discounts, your registration must be paid by the discount deadlines.

What type of proof should I send to receive my discount?

To receive the Organizational Discount or Student Rate, you must email or fax proof of eligibility to service@LearningGuild.com or +1.707.566.8963.

Organizational Discount verification types include:

  • A statement on your organization’s letterhead verifying your proof of employment
  • A copy of your organization-issued ID card

Student Rate verification types include:

  • A copy of your student ID
  • A copy of your transcripts or Enrollment Verification form

Your registration will not be fully processed until we receive this information and it has been verified.

Location & Lodging

Where is the event taking place?

The event is taking place at Disney’s Coronado Springs Resort in Orlando, Florida. See location & lodging for more information.

Where should I stay?

For the best experience of everything Learning 2022 has to offer, we recommend staying at the event hotel, Disney’s Coronado Springs Resort in Orlando, Florida.

Are meals included?

Breakfast and lunch are included with your registration (no lunch on Wednesday, November 9). There is a wide range of dining options close to the hotel to satisfy your breakfast and dinner cravings. Check-in with the hotel concierge for your options!

Program

Are the optional Pre-Conference Workshops full-day events?

Yes. The Pre-Conference Workshops will be held on Sunday, November 6, from 8:30a – 4:30p. A separate paid registration is required to attend.

Are the sessions being recorded?

Select keynote sessions may be recorded and made available to Learning Guild Members.

International

As a non-US citizen, how do I get a visa to enter the United States?

The US Department of State has a Visa Wizard that will provide you with the information you need regarding visas.

I need an invitation letter—how do I get one?

We will provide an invitation letter upon request to individuals who are planning to register and attend Learning 2022. Contact our Customer Service at service@LearningGuild.com to request your letter.

Miscellaneous

What is the dress code?

Comfortable, business casual attire is recommended. We recommend bringing a sweater or jacket because it can get cool in the evenings and in the session rooms.

Do I receive a certificate for attending the conference?

No, but those who attend an optional Pre-Conference Workshop will receive a Certificate of Completion.

What is the conference Code of Conduct policy?

You can read The Learning Guild’s Code of Conduct here.

What safety precautions are in place for COVID-19?

The Learning Guild continues to monitor guidance put in place by Disney’s Coronado Springs Resort, the city of Orlando, the state of Florida, and all federal authorities to ensure the safety of all attendees, sponsors, and staff.